Guest Services
Pure Canadian Gaming Corp.•Lethbridge, AB
•Onsite
About The Position
The Customer Service Agent is required to have a pleasant, polite, energetic, and helpful presence while providing front line service to our casino customers. Individuals who succeed in our Customer Service position are organized, quick and have the ability to multitask.
Requirements
- Able to maintain security clearance
- At least 18 years of age
- Must be available to work days, evenings and weekends
- Fluent in the English language
- A team player who is willing to learn new skills
- Enjoy working in a fast paced environment with a variety of customers
Nice To Haves
- Lottery ticket sales experience is considered an asset
Responsibilities
- Greeting guests when they enter the casino
- General coat check duties
- Making announcements over the intercom
- Interacting with guests and respond graciously to inquiries regarding services and features of the casino
- Assisting marketing when required by making gift baskets, promotional items, laminating and cutting
- Responsible for selling Casino merchandise and other items
- Providing information about upcoming casino events
- Other related service duties or responsibilities may be assigned based on business requirements
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
