Guest Services Supervisor-Four Seasons Hotel Boston

Four Seasons Hotels and ResortsBoston, MA
$34Onsite

About The Position

Assists with the activities and supervision of Guest Services and Guest Experience. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Requirements

  • Four Seasons’ policies

Responsibilities

  • Assists with the activities and supervision of Guest Services and Guest Experience.
  • Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Benefits

  • Medical and Dental insurance for eligible employees
  • Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company
  • Complimentary room nights program
  • Complimentary meals at our employee cafeteria
  • 401k participation with company matching program
  • Complimentary Life insurance
  • Vacation & Paid Sick Time Off
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