Guest Services Supervisor, Part-Time
OWA Parks & Resort•Foley, AL
•Onsite
About The Position
This is a part-time Guest Services Supervisor position responsible for overseeing a team, ensuring guest satisfaction, and maintaining operational standards. The role involves training, problem-solving, and acting as a point of contact for guest and operational issues during shifts. The supervisor also plays a role in promoting a positive work environment and performing team member duties when necessary.
Requirements
- High School diploma or GED
- Willing and able to work odd and irregular hours including nights, weekends, and holidays
- Able to work in sunny, hot, humid, cold, and rainy conditions
- Proficient with Microsoft Outlook, Word, Excel or similar programs
- Able to lift up to 20lbs without assistance and 30lbs with assistance
- Strong communication skills with the ability to motivate a team, deliver quality results, and maintain a positive attitude
- Ability to successfully perform all duties and responsibilities of this position
Responsibilities
- Oversee team and assign tasks to best meet guest needs
- Assist in training Guest Services employees to ensure the highest level of service
- Ensure compliance with all operational guidelines
- Achieve objectives set forth by the Guest Services Manager/Assistant Manager
- Acts as the central point of contact for all guest/operational issues during shift
- Administer coaching and counseling actions when needed
- Promote a healthy, safe, and hazard-free work environment
- Report any departmental needs to the Guest Services Manager/Assistant Manager
- Perform the duties of a team member in their absence as needed or required
- Perform other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
