Guest Services/Security

Helio HealthCity of Utica, NY
$22 - $24Onsite

About The Position

Helio Health is on a mission to promote recovery from the effects of substance use and mental health disorders and other behavioral health issues. To support the mission of Helio Health, the Guest Services/Security will ensure safety of the patients/residents, and employees. This position will work out of our Insights of Helio Health program located in Utica, NY. This position will be scheduled Monday-Thursday, 12:00pm-8:30pm, and Friday, 8:00am-4:30pm. In addition to Helio Health’s comprehensive benefits package, this position is eligible for a $1,500 Sign-On incentive! Pay: $22.00 - $24.00 per hour.

Requirements

  • High School Diploma or GED required.
  • Must possess a valid NYS Driver's License.

Nice To Haves

  • New York State Licensed Unarmed Security Guard Card preferred.
  • Minimum of two years security experience preferred.

Responsibilities

  • Ensures the security, safety, and well-being of all personnel and visitors on the premises.
  • Secures premises and personnel by patrolling property & monitoring surveillance equipment.
  • Inspects buildings, equipment, and access points permitting entry.
  • Sounds alams in emergency situations, responds to emergencies to provide necessary assistance.
  • Responds to patient/resident inquiries and requests to resolve issues in a timely manner.
  • Prevents losses and damage by reporting irregularities, informing violators of policies and procedures, and restraining trespassers.
  • Directing traffic.
  • Ensures operation of equipment by completing preventative maintenance requirements.
  • Complete security reports through observation and data collection, interviewing witnesses and obtaining statements.
  • Other duties as assigned.

Benefits

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company-paid short-term disability insurance.
  • Company-sponsored life insurance.
  • Employee Assistance Program (EAP).
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service