Part-Time Guest Services Representative - Tru and Home2 Suites
About The Position
As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, and assisting guests during arrivals and departure. You will also be responsible for operating the switchboard and handling departmental accounting and financial transactions as they relate to this position. This position will be located at our select service Hilton property in the Lehigh Valley area.
Requirements
- Must be capable of handling money accurately.
- Reading, math, and communication skills.
- Ability to work weekends and holidays is required.
Nice To Haves
- A high school diploma or general equivalent (GED) preferred.
- Customer service experience preferred.
Responsibilities
- Taking, modifying, and canceling guest reservations.
- Communicating hotel facilities and services to guests.
- Providing information on the local area and points of interest.
- Assisting guests with arrivals and departures.
- Answering the front desk phone.
- Cash handling.
Benefits
- medical benefits
- 401(k)
- vacation time
- employee discounts
- medical
- dental
- vision
- Access to Healthy Rewards program
- Worldwide travel discounts.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
