BREAKFAST ATTENDANT (Home2 Suites/Tru by Hilton- Lumberton, NC)

WINWOOD HOSPITALITY GROUP • Lumberton, NC

19h • Onsite

About The Position

Hilton is a leading global hospitality company, offering a range of accommodations from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided exceptional guest experiences across its global brands, guided by its vision “to fill the earth with the light and warmth of hospitality.” This position, Complimentary Breakfast Attendant, assists with Food & Beverage services during breakfast at Home2 Suites/Tru by Hilton Lumberton, NC. The role requires superior communication skills, a cheerful disposition, and a focus on guest satisfaction, representing the hotel in a professional and positive manner at all times.

Requirements

• High School diploma or GED; Six to twelve months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, write, perform mathematical computations such as adding, multiplying.
• Ability to effectively communicate with customers, utilizing tact and diplomacy when necessary and solve practical problems.
• Superior communication skills (verbal, telephone & written).
• Cheerful disposition under all circumstances.
• Must be able to present a positive and professional demeanor to others.
• Focused on guest satisfaction by exceeding expectations and building loyalty.
• Must often multi-task for meeting deadlines and handling last-minute changes inherent in the hospitality industry.
• Must represent Home2/TRU by Hilton Lumberton in a professional and positive manner at all times with a friendly, guest-comes-first personality and professionalism that is positive and sincere.
• Maintain uniforms in “like new” condition.
• Always wear your name tag.

Responsibilities

• Set-up and work in the kitchen and breakfast areas providing all support and service for the Guests as needed.
• During and after breakfast, clean up requires washing, drying, sweeping, mopping and general cleaning of all areas.
• Present a positive and professional demeanor to others, focused on guest satisfaction by exceeding expectations and building loyalty.
• Multi-task for meeting deadlines and handling last-minute changes inherent in the hospitality industry.
• Represent Home2/TRU by Hilton Lumberton in a professional and positive manner at all times with a friendly, guest-comes-first personality and professionalism that is positive and sincere.
• Maintain uniforms issued by the hotel in “like new” condition by following proper laundering and care instructions.
• Always wear your name tag.
• Assist in areas of the hotel outside of your typical work areas during your scheduled shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees