Guest Services Representative - Hotel Santa Barbara

Geronimo Hospitality Group•Santa Barbara, CA

1d•Onsite

About The Position

STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day. HOTEL SANTA BARBARA Charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center. PERKS OF THE JOB We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return. YOUR ROLE IN CREATING GERONIMOMENTS In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Guest Services Representative, you are the guest's first impression of a property. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.

Requirements

High school diploma or equivalent
Excellent communication skills and a professional attitude
Effective conflict management and decision making skills
Able to use a variety of computer applications
Able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls
Able to frequently stand, and/or walk
Able to exert well-paced ability to reach other department of the hotel on a timely basis, including stairs
Able to occasionally lift and/or move up to 50 pounds while moving files or small packages
U.S. Work Authorization (required)