Day Shift Guest Services Rep - Part Time (Harrah's Hoosier Park)
About The Position
The Guest Services Representative is responsible for delivering exceptional customer service at the Caesars Rewards desk by greeting guests, promoting and enrolling members in the rewards program, managing customer accounts, and handling transactions and promotional activities. This role includes resolving guest concerns, maintaining accurate records, and supporting marketing initiatives. Ideal candidates are energetic, customer-focused, and comfortable working flexible hours in a dynamic hospitality and gaming environment, while upholding the company’s service standards and values.
Requirements
- Energetic
- Customer-focused
- Comfortable working flexible hours
- Comfortable working in a dynamic hospitality and gaming environment
- Upholding the company’s service standards and values
Responsibilities
- Delivering exceptional customer service at the Caesars Rewards desk
- Greeting guests
- Promoting and enrolling members in the rewards program
- Managing customer accounts
- Handling transactions and promotional activities
- Resolving guest concerns
- Maintaining accurate records
- Supporting marketing initiatives
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
