Day Shift EVS Shift Supervisor- Full Time (Harrah's Hoosier Park)

Caesars Entertainment•Anderson, IN

3d•Onsite

About The Position

Inspect and ensure cleanliness of assigned public space, casino, grounds, and employee areas. Responsible for daily checklist, project list, written inspections, and other administrative duties. Supervises the day-to-day activities of the Housekeepers and Windows & Grounds employees. Will manage risk factors within the company department or division employed, in such a way as to eliminate company exposure to insurance claims and legal/court challenges. Ensures that all company, department or division activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations. This includes but is not limited to adherence to Human Resource, safety and workers’ compensation policies and procedures.

Requirements

Must be 21 years of age or older.
Proficient in English verbal and written with the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one- year related experience and/or training; or equivalent combination of education and experience
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Must have an outgoing, energetic, and enthusiastic attitude and be comfortable initiating conversations and creating a fun environment with our guests.
Flexible to work various shifts, weekends, and holidays
Ability to push/pull or lift up to 50 pounds.
Ability to use hands to finger, handle, or feel; reach with hands and talk or hear, on rare occasions climb, stoop, kneel or crawl, taste or smell, and work in difficult positions.
Frequently standing or walking and sitting.
Ascend and descend stairs/ ladders, maintain equilibrium, and work from a standing position and/or walking motion for an extended period
Specific vision abilities required by this job include close vision, and distance vision.
Must be able to work on mechanics of totalizor machines.
Ability to scan facility to monitor activity required.
Maintains a professional work environment with management and staff.
Responsible for fostering a fun environment and for being gracious to all guests and co-workers.
Responsible for promoting a positive influence in the community and participating in company-sponsored events while enthusiastically supporting, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures that behavior and appearance comply with established standards.
Must be able to obtain and maintain a non-gaming license from the Indiana Gaming Commission, Indiana Horse Racing Commission, and valid Indiana Driver’s License.
Will require access to all general and secure areas of the gaming facility and back-of-house areas of the Racing and Gaming facilities for cleaning, restroom area, food outlets and offices in the gaming facility with access the departmental personnel/payroll information.
Ability to work in a smoke-filled environment and noise level in the working environment is usually moderate.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Report to work fit and ready to work on time daily as scheduled.
Checks schedule daily to learn of any changes necessary to accommodate unplanned business conditions.
Communicates with Department Head regarding any and all needs affecting work performance, completion of duties, attendance and guest service.
Read, understand, and practice all policies and procedures as outlined in the Team Member Handbook.
Make suggestions to appropriate manager regarding any suggestions for improving guest service, department, or job efficiency.
Reports to Manager any items requiring maintenance or repair.
Pays particular attention to safety related matters and reports such items immediately. If dangerous, take precautions to prevent injury until help arrives to respond to the situation.
Reports to manager and Security Officer any incidents involving illness or injury to self or others, and any accidents or onset of illness incidents witnessed involving guests or other team members.
Responsible to maintain confidentiality of all matter regarding guests, team members and the business operations.
Follows proper procedures for lost and found of personal items, found money or gaming tokens.
Assists in achieving the highest possible cleaning standards for the facility.
Interview and make hiring recommendations, trains, evaluates, and disciplines team members according to preset standards.
Inspect all areas of the resort for cleanliness and maintenance.
Plans, directs, assigns, and supervises cleaning projects in all public and back of house spaces and grounds.
Reviews and updates all workstations and job procedures.
Responsible for all control procedures such as keys, chemicals, logging of phone calls
Follows and enforces established key and chemical procedures.
Follows and enforces safety and lost and found procedures and guidelines for energy conservation.
Follows departmental policies and procedures as assigned by Manager.
Must be able to use vacuums, shampoo machines, pile brush, computer and printer and escalator cleaners.
Other duties may be assigned at any time.