Guest Services Leader
Pilot Company•Gary, IN
•$15 - $22
About The Position
Shift Leaders supervise employees and oversee general store operations. The role calls for excellent customer service to respond to guests’ needs, a self-motivated approach, and readiness to assist managers with tasks that keep facilities maintained and running smoothly. The successful candidate should understand store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $14.95–$22.22 per hour.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Respond to customers’ needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
Benefits
- Fuel discount
- Nationwide medical, dental, and vision plans
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
