Guest Services/Host-The Avenue Steak Tavern Grandview
About The Position
CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team! Our mission is to make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. The Guest Services role is responsible for creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks.
Requirements
- A genuine approach to hospitality
- Individuals who exemplify leadership, kindness, and positivity
- “Yes is the Answer!” Mentality
- Those who value teamwork, family, and community
Responsibilities
- Make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person.
- Control the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.
- Reports to work on time as indicated on the work schedule.
- Uniform meets restaurant requirements and is maintained and cleaned.
- Practices positive personal hygiene and cleanliness habits during all work shifts.
- Exemplifies hospitality standards.
- Answers guests' questions about the restaurant.
- Handles requests and complaints with guest satisfaction as the priority.
- Cooperates with management and co-workers to assist others with duties, if needed.
- Communicates suggestions for improvement in a positive fashion.
- Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
- Reports potentially unsafe conditions and uses materials and equipment properly.
- Knows emergency procedures in the restaurants.
- Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
Benefits
- Opportunities for career growth, 80% of all positions promoted from within
- Dining discounts at any of our 60+ restaurants
- Health benefits for eligible associates
- Inclusive, fun, and creative environment
- Flexible scheduling
- Paid time off
- Closed 7 major holidays!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
