Inn Host - Guest Services

1001 Nights Inc•Santa Fe, NM

4d•Onsite

About The Position

At The Inn of the Five Graces, the role of an Inn Host is central to the guest experience. Hosting here is not about procedures or desks it is about presence, care, and the art of the welcome. Our Inn Hosts are the first and lasting impression of the property, embodying warmth, attentiveness, and quiet confidence. We are seeking an Inn Host who understands that true hospitality is intuitive, personal, and grounded in genuine human connection. The Inn Host serves as a gracious guide for our guests from arrival through departure. You will anticipate needs, offer thoughtful assistance, and ensure each guest feels both cared for and at ease. This role requires emotional intelligence, attention to detail, and a natural ability to make others feel at home.

Requirements

A natural host who takes pride in caring for others
Calm, observant, and composed especially during busy moments
Attentive to detail and sensitive to nuance
A clear communicator with warmth and emotional intelligence
Someone who understands that luxury is felt, not announced

Nice To Haves

Experienced in boutique or luxury hospitality

Responsibilities

Welcome guests with warmth, composure, and sincerity
Manage arrivals and departures with ease and efficiency
Serve as a knowledgeable point of contact for the Inn and Santa Fe
Anticipate guest needs and respond with thoughtful, timely solutions
Coordinate closely with housekeeping, dining, and management
Uphold the Inn's standards of beauty, calm, and discretion
Maintain an environment that feels effortless, refined, and personal
Support Spa Reception as needed with the same refined approach and gracious hospitality