Host, Sportsbook Tavern - Full Time

Fontainebleau Las Vegas • Las Vegas, NV

1d • Onsite

About The Position

The Host/Hostess will be the first point of contact for our guests, greeting them with a warm smile and providing a positive first impression of our restaurant. Exceptional customer service skills, organizational abilities, and attention to detail will be vital in ensuring our guests have a seamless and enjoyable dining experience from the moment they arrive.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent required
• Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service
• Strong communication skills to interact effectively with guests and members in a fast-paced environment
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in English may also be required.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Nice To Haves

• Previous experience as a host or in a similar guest-facing role preferred

Responsibilities

• Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated
• Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability
• Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication
• Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access
• Offer menus to seated guests and provide brief explanations of any specials or promotions
• Assist in managing reservations, answering phone calls, and confirming upcoming bookings
• Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services
• Assist guests with coat check services, if available, to ensure a pleasant and organized experience
• Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests
• Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Benefits

• Pay transparency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED