Guest Services Host 26-27
About The Position
Are you passionate about creating memorable guest experiences and love the energy of a mountain resort? As a Guest Host at Mt. Hood Meadows, you'll be the go-to resource for guests across various locations, helping them navigate their day, answering questions, and ensuring smooth flow throughout the resort. From greeting patrons to managing lines and assisting with guest concerns, and acting as a communication liaison between other departments, you’ll play a key role in delivering the friendly, helpful, and efficient service we’re known for. If you're adaptable, guest-focused, and ready to work in a dynamic outdoor environment, this is your chance to be part of an enthusiastic team that keeps the mountain running smoothly!
Requirements
- At least 18 years old
- Strong guest service and communication skills
- Ability to stay calm and professional in high pressure situations
- Ability to work independently and, at times, without supervision
- Strong organizational skills with the ability to prioritize tasks
- Previous experience in customer service
- Availability to work weekends and holidays
- Must be comfortable with the changing dynamics of a seasonal business
Responsibilities
- Be the go-to resource for guests across various locations.
- Help guests navigate their day.
- Answer guest questions.
- Ensure smooth flow throughout the resort.
- Greet patrons.
- Manage lines.
- Assist with guest concerns.
- Act as a communication liaison between other departments.
Benefits
- Year-Round Housing Rentals. Subject to Availability
- Ski/Snowboard Season Pass for employees and qualifying dependents
- Gift your lift access to a family member
- Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
- Buddy Tickets (3 discounted tickets to share)
- Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
- Mountain Exchange Program (Ability to request free lift access to regional resorts)
- Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
- Special invites to Columbia Employee Store, Adidas, and other industry retailers
- Employee Assistance Program (EAP)
- Free Employee Transportation from Hood River & Sandy
- Summer Seasonal Job Connections with Local Businesses
- Access to Team Wellness Programs
- Team Appreciation Events/Dinners
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
