Guest Services/Host - Denver Larimer Square

Cameron Mitchell External • Denver, CO

12d • Onsite

About The Position

OCEAN PRIME is seeking a HOST to join our team! Our mission is to deliver genuine hospitality. The role of Guest Services is to create a positive first impression and make our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

Requirements

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• "Yes is the Answer!" Mentality
• Those who value teamwork, family, and community

Responsibilities

• Reports to work on time as indicated on the work schedule.
• Uniform meets restaurant requirements and is maintained and cleaned.
• Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards.
• Answers guests' questions about the restaurant.
• Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assist others with duties, if needed.
• Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants.
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Benefits

• Opportunities for quick advancement
• 50% off at any of our 60+ restaurants
• Health benefits for full-time associates starting after 90 days
• Inclusive, fun, and creative environment
• Flexible scheduling
• Paid time off
• Paid sick leave
• PHEL leave
• Closed 7 major holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed