Guest Services Attendant

Cabot-Managed Properties • Boulder City, NV

8d • Onsite

About The Position

The Guest Services Attendant II ensures each guest has an excellent experience by providing superior service from arrival to departure. The Attendant reports to the Head Golf Professional and works closely with all club staff to create an unrivaled guest experience.

Requirements

• Strong verbal communication skills
• Valid driver’s permit or license
• Excellent customer service skills
• Strong organizational skills
• Basic knowledge of the game of golf
• Ability to carry out detailed written and verbal instructions independently

Nice To Haves

• 1+ years of previous experience in the golf industry or in an upscale customer service position
• Passionate about the game of golf
• Ability to maneuver and park vehicles safely and accurately, including larger vehicles, in diverse parking environments and tight spaces.

Responsibilities

• Deliver exceptional guest service by greeting and welcoming guests with a professional, friendly, and helpful attitude.
• Assist guests with golf bags and equipment, transporting and staging them for play.
• Prepare, inspect, and stage golf carts to ensure they are clean, fully operational, and stocked with required amenities, including scorecards, pencils, divot sand, and ice.
• Provide guests with course information, club policies, and other assistance to enhance their playing experience.
• Maintain the cleanliness, organization, and presentation of the golf cart staging area, cart barn, and other golf operations facilities.
• Service the practice facility by setting up daily operations, replenishing practice balls, maintaining tee stations, rotating practice areas in accordance with maintenance programs, and collecting, cleaning, and inspecting golf balls.
• Coordinate with Golf Shop staff to ensure compliance with club rules, including dress code and beverage policies.
• Perform opening and closing procedures, including inspecting facilities and equipment, securing buildings, and operating alarm systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed