Guest Services Attendant

Vail ResortsKeystone, CO
Onsite

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Requirements

  • Ability to stay enthusiastic and perform well when busy.
  • Ability to work outside, on your feet, in all weather conditions for long periods of time.
  • Ability to work weekends and holidays.
  • Previous guest service experience preferred.

Responsibilities

  • Meet and greet guests while displaying positive guest service.
  • Commit to guest satisfaction and assume responsibility for guest care and solving problems.
  • Answer guest questions by becoming a resort operations and services expert.
  • Assist other departments as needed, including ticket scanning, ticket sales, activities operations.
  • Clearing the base area may be a part of your role.
  • Other duties as assigned.

Benefits

  • Free passes for employees
  • employee discounted lift tickets for friends and family
  • free ski lessons
  • employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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