Guest Services Attendant

Vail Resorts • Vail, CO

3d • Onsite

About The Position

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Requirements

• Ability to stay enthusiastic and perform well when busy
• Ability to work outside, on your feet, in all weather conditions for long periods of time
• Ability to work weekends and holidays
• Previous guest service experience preferred

Nice To Haves

• A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities, Retail Rental operations, Food and Beverage Support, Ticket sales or scanning, Lift Operations, Base Area Operations.

Responsibilities

• Meet and greet guests while displaying positive guest service.
• Commit to guest satisfaction and assume responsibility for guest care and solving problem
• Answer guest questions by becoming a resort operations and services expert.
• Assist other departments as needed, including ticket scanning, ticket sales, activities operations.
• Clearing the base area may be a part of your role
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed