Guest Service - Restaurant 201024 - 302 S. Pleasantburg Drive, Greenville, SC 29607

Church's Texas Chicken

7d•Onsite

About The Position

If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

Requirements

High school diploma or GED
At least 6 months of experience that is directly related to the duties and responsibilities specified.
Knowledge of all restaurant policies, practices and operational and human resources procedures
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Must be able to succeed in a fast-paced work environment.
Must be able to receive money and accurately count back change.
Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
Basic computer skills.
Report to work timely for each scheduled shift.

Responsibilities

Serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church’s Operating Standards Manual (the “OSM”).
Accomplish tasks in a timely and orderly manner.
Greet all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
Take and fill the customer’s order within company mandated service time.
Suggestively up sell of products as directed by management.
Collect money and deliver order to customer.
Immediately attend to any customer service problem or complaint. Notifies manager as needed.
Verify opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
Immediately notify Manager in Charge of any deletions, over-rings or equipment problems.
Ensure that all product holding times are strictly observed.
Ensure products on the counter or in the display case are properly rotated and attractively displayed.
Keep display case interior and exterior clean at all times.
Stock the service area with a sufficient supply of napkins, cups, lids, etc. Maintain an adequate supply of iced tea.
Perform all other duties as assigned.