Float Teller/CSR - Greenville, SC Market (Augusta Rd, Pleasantburg Dr)

Arthur State Bank•Greenville, SC

5d•Onsite

About The Position

The Float Teller/CSR performs both teller transactions and deposit-account service duties, flexing between functions based on branch needs and training. A Float Teller-CSR provides the same services at multiple branches and must travel to assigned locations, sometimes with limited notice. The position delivers accurate, relationship-focused service while maintaining required documentation, controls, and confidentiality.

Requirements

High school diploma or equivalent required.
At least two years of teller, deposit-account, customer-service, or comparable financial-services experience preferred.
Successful completion of required Teller-CSR, systems, product, security, and compliance training.
For Float assignments, a valid driver's license, reliable transportation, and ability to travel to designated branches are required, subject to applicable law and Bank policy.
Working knowledge of teller transactions, cash controls, deposit products, account documentation, and customer service.
Strong numerical accuracy, attention to detail, discretion, sound judgment, and problem-solving.
Ability to shift between teller and account-service responsibilities and adapt to varying branch needs.
Professional verbal, written, and interpersonal communication; ability to learn required banking systems.

Responsibilities

Process authorized deposits, withdrawals, transfers, loan payments, check cashing, negotiable instruments, cashier's checks, money orders, card-related transactions, and other teller services.
Verify identity, signatures, endorsements, account status, available funds, negotiability, holds, and required approvals.
Maintain and balance an assigned cash drawer and secured items; report outages, errors, suspected fraud, and unusual transactions promptly.
Open and service authorized personal and business deposit accounts after required training and within assigned authority.
Obtain and verify customer and beneficial-owner information and complete approved account-screening and customer-due-diligence procedures.
Explain account features, ownership, fees, funds availability, overdraft options, electronic services, and required disclosures accurately.
Process account maintenance, checks, debit cards, stop payments, transfers, online-banking support, safe-deposit access, and other authorized requests.
Provide prompt, courteous service; research routine questions and coordinate follow-through across branch and support teams.
Identify customer needs and provide accurate, needs-based information or referrals for appropriate Bank products and services.
Support branch opening, closing, balancing, and other operations when assigned and trained.
For Float assignments, travel among designated branches, adapt to local workflow, and maintain consistent Bank standards at each location.
Follow applicable customer-identification, customer-due-diligence, cash-reporting, funds-availability, electronic-funds-transfer, sanctions, privacy, information-security, fraud-prevention, and recordkeeping procedures.
Identify and promptly escalate unusual, suspicious, fraudulent, higher-risk, or complaint-related activity; complete assigned documentation accurately.
Protect customer and Bank information, cash, credentials, cards, keys, documents, and other controlled items.
Complete required training and perform other related duties consistent with the position's purpose and level of responsibility.