Guest Service Support Expert

Marriott • Newport Beach, CA

2h

About The Position

Guest Service Support Experts help food and beverage operations run smoothly and create memorable guest experiences. They provide a range of support, including setting tables, assisting the kitchen, cleaning work areas, and replenishing supplies. The role requires following company policies and quality standards, contributing to a safe workplace, and maintaining a professional uniform, appearance, and communication.

The work involves extended periods of standing, sitting, or walking, including movement over sloping, uneven, or slippery surfaces. Employees manage menus by reading and visually verifying information, and perform hands-on tasks such as moving, lifting, carrying, pushing, pulling, and placing objects. Other reasonable job duties may be requested.

Requirements

• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Previous experience in a food and beverage environment.

Responsibilities

• Support food and beverage operations so they run smoothly.
• Set tables.
• Assist the kitchen.
• Clean work areas and replenish supplies.
• Follow company policies and procedures, uphold quality standards, and contribute to a safe workplace.
• Maintain a professional uniform, personal appearance, and communication.
• Read and visually verify menu information.
• Move, lift, carry, push, pull, and place objects as required.
• Perform other reasonable job duties as requested.

Benefits

• Training and development opportunities.
• Recognition.
• A community-oriented work experience and camaraderie with a diverse group of coworkers.
• A luxury work environment with a focus on holistic well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED