Guest Service Specialist | $17.00-$19.00/Hour + Tips
About The Position
Mister Car Wash is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service and support customer experiences at its car wash sites. The role focuses on welcoming customers, selling products and Unlimited Wash Club memberships, anticipating customer needs, and ensuring each customer leaves with a clean, dry, and shiny car. The GSS performs hands-on work in a fast-paced outdoor environment, helps keep the site clean and well-maintained, and collaborates with teammates to complete tasks and achieve goals. The role offers variety and opportunities to learn and grow in customer service, retail, or hospitality-type work.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Benefits
- Paid time off from day one
- Affordable medical insurance
- Dental insurance
- Vision insurance
- 401(k) match
- Tuition reimbursement
- Same-day pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
