Guest Service Specialist

Mister Car Wash•Canton, GA

About The Position

Guest Service Specialists provide friendly, enthusiastic customer service in a fast-paced, outdoor environment. They welcome customers, promote products and the Unlimited Wash Club membership program, anticipate and address customer needs, and help ensure customers leave with a clean, dry, and shiny car. The role includes hands-on work, maintaining clean and inviting sites, and collaborating with team members to complete tasks and achieve goals. Candidates should be open to feedback and learning, reliable, comfortable working varied shifts including weekends and holidays, and able to stay on their feet and lift as needed.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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