Guest Service Specialist

Mister Car Wash•Kemah, TX

About The Position

Guest Service Specialists provide friendly, energetic customer service in a fast-paced, outdoor environment. They welcome customers, promote products and Unlimited Wash Club memberships, anticipate and address customer needs, and help ensure customers leave with a clean, dry, shiny car. The role also involves hands-on site upkeep and working collaboratively with teammates to complete tasks and achieve goals.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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