Part Time Guest Service Representative

Nothing Bundt Cakes #44 • Tulsa, OK

20h • $11 - $13 • Onsite

About The Position

The Tulsa Nothing Bundt Cakes location is seeking a Part Time Guest Service Representative, referred to as a Joy Creator. The Joy Creator creates a warm, welcoming environment for guests, serving an essential role to engage and bring joy, creating a memorable experience, while leaving a positive, lasting impression. This is a part-time position at the Tulsa location.

Requirements

• Applicant must be 16 years of age or older.
• Must obtain a food handler's permit once hired.
• Has strong interpersonal skills; is friendly, helpful, positive, patient, and can communicate well with others.
• Enjoys interacting with people to provide superior customer service.
• Can perform multiple tasks simultaneously while still being able to pay attention to detail.
• Is organized, detail-oriented and self-motivated.
• Has the ability to understand and carry out oral and written instructions.
• Understands basic math when needed and can provide monetary change using U.S. currency.
• Has the ability to operate a point-of-sale system.
• Has the ability to assist customers over the phone.
• Has the ability to stand for extended periods of time and work in a very fast-paced environment.
• Has the ability to lift moderate to heavy items (up to 30lbs) if needed.

Nice To Haves

• Previous experience in a retail, bakery or restaurant setting is a plus.

Responsibilities

• Promptly greet walk-in and over-the-phone guests with genuine, helpful enthusiasm to determine their needs.
• Maintain a strong product knowledge to assist guests: sizing, flavors, pricing, special promotions, etc.
• Process guest orders efficiently and accurately, utilizing our point-of-sale system.
• Uphold a clean, organized bakery presentation, which may include routine sweeping, mopping, dusting, and cleaning.
• Restock retail merchandise and the cake display case to ensure a strong visual presentation.
• Assist the Crafter in preparation of cake decorations and packaging supplies as needed.
• Comply with all health and safety guidelines and Nothing Bundt Cakes policies and procedures.
• Maintain consistent work attendance and punctuality record.

Benefits

• Free uniforms
• Employee discounts
• Flexible schedule
• Flexible hours and scheduling.
• Opportunity for cross-training in other positions within the bakery.
• Commission available.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed