Guest Service Representative (Part Time)
About The Position
Homes Alive Pets is seeking a Part-Time Guest Service Representative to be the first point of contact for customers, ensuring a positive shopping experience. This role involves operating cash registers, handling money, providing product information, and maintaining a clean work environment. The ideal candidate will have excellent communication and people skills, customer service experience or a willingness to learn, and a passion for pets. The company emphasizes a knowledge-over-upselling approach, focusing on understanding customer and pet needs to empower confident decisions. Their mission is to add value to every life, including guests, employees, and the community, both qualitatively and quantitatively.
Requirements
- Excellent communication and people skills
- Experience in customer service or a willingness to learn
- A passion for pets
- A Positive and Hardworking Attitude
- Strong Communication Skills
- Resilience
- Excellent time management & attention to detail
- Excellent teamwork & collaborative abilities
- Confident & articulate communication
- Trustworthy & positive attitude
- Ability to lift 50lbs
Nice To Haves
- Understanding of pet nutrition & needs
Responsibilities
- Serve and learn the immediate needs of customers, offering honest and sincere advice, and welcoming them to the Homes Alive community culture.
- Operate cash registers and accurately handle cash.
- Maintain stock on the shelves, provide product detail communication for specific sections (e.g., price tags, sales signs), and clean and face products and shelves.
- Self-initiate service to co-workers and leaders to assist with projects or tasks, fostering a culture of servantship.
- Complete routine tasks specified in checklists and delegated by leaders, following proper system procedures for efficiency, effective communication, and inventory accuracy.
- Take initiative in learning and developing skills or knowledge within Homes Alive to become a servant leader.
- Help customers find supplies for their pets.
- Provide information about pet care and nutrition.
- Assist customers at the cash register.
- Ensure the store is clean and presentable.
- Ensure inventory on the shelves is full and well organized.
- Interact with pets and hand out treats.
Benefits
- Accommodations will be provided for training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
