Home2 Perrysburg Front Desk Associate - Full or Part Time

Schulte Companies • Perrysburg, OH

4d

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative for the Home2 Perrysburg front desk. The role focuses on providing welcoming, attentive service to guests while supporting front desk and lobby operations. Associates are expected to follow hotel procedures, protect guest personal and payment information, and help meet business objectives. The position may be full-time or part-time; specific compensation and benefit details are discussed during the interview process.

Schulte Hospitality Group describes its workplace as inclusive and employee-focused, with opportunities for development and career growth. The company operates more than 200 locations across 38 states and 3 countries. The hiring process may include a phone interview, manager interviews, a drug screen, background and reference checks, and a potential employment assessment.

Requirements

• At least one year of experience in front desk operations.
• In-depth knowledge of hotel front desk operations.
• High school education at minimum.
• Basic computer skills.
• Effective verbal and written communication skills.
• Ability to exceed the expectations of guests and team members.
• Excellent time management skills.

Responsibilities

• Greet arriving guests and provide personal recognition.
• Review daily arrival lists and help prepare and assemble welcome amenities.
• Escort VIPs to their rooms and check them in before arrival.
• Answer telephone calls within three rings, respond to questions, or transfer calls as needed.
• Manage the issued bank, count it at the beginning and end of each shift, follow cash-drop procedures, and report cash overages or shortages to management.
• Keep the front desk area clean and organized.
• Assist with lobby activation as needed.
• Follow proper procedures for handling guest personal and payment information.
• Follow check-in and check-out checklists.
• Retrieve required identification documents and form of payment upon guest arrival.
• Respond promptly to guest needs and inquiries.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay (get paid today for work today)
• Free telemedicine and virtual mental health care access starting on day one
• Multiple health insurance options
• Life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off for eligible associates under company policy
• Holiday pay
• Pet insurance
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED