Hotel Front Desk

Gulf Coast Hotel Management IncSchaumburg, IL
$0 - $17Onsite

About The Position

The Guest Service Representative is a team member of the MainStay Suites Chicago location. This is a well-established Choice Hotels extended stay brand. In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

Requirements

  • Excellent communication skills
  • A positive attitude
  • A strong dedication to providing the highest level of service
  • Honesty and integrity must be paramount in all that you do

Responsibilities

  • Providing outstanding customer service to all hotel guests
  • Checking guests in and out of the hotel
  • Managing reservations
  • Resolving any guest issues that arise

Benefits

  • Health and Dental Insurance for Full Time Associates
  • 401(k) with Employer Match for all Associates
  • Paid time off for ALL Associates per Associate Guide
  • Company pays six holidays for Full Time Associates
  • Time and half for hours worked on designated holidays for all Associates
  • Employee Assistance Program for Associates and household members
  • Employee Discount Program
  • Employee Hotel Guest Room Program
  • Employee Referral Program
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