Guest Service Representative II Part time w/benefits

NEXCOM•Monterey, CA

10h•Onsite

About The Position

Join us as our next Guest Services Representative here in Monterey, CA at the Navy Lodge Monterey. This position is eligible for a $600 hiring incentive (must meet eligibility requirements). Navy Lodge and Navy Exchange Service Command (NEXCOM) support service members and their families by providing them with the tools they need. The Navy Lodge Monterey offers a dynamic work environment with a driven and enthusiastic team that supports a high-volume business. We encourage personal and professional development daily. The Guest Services Representative will be a team player dedicated to supporting the local Naval community and operational successes, making an impact on how the organization serves military patrons and their families.

Requirements

1 year of general office clerical experience and progressive responsible experience.
May substituted one half year of academic study above the high school level for 6 months of experience.
Must possess the knowledge and skills necessary to perform job duties.
Must pass a pre-employment criminal background check.
One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
One 1 year progressively responsible experience related to the position to be filled.
Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.

Responsibilities

Provide excellent customer service to our valued and honored guests.
Issues room keys, operating telephone switchboard, utilizes computerized Property Management Systems.
Communicates with Navy Lodge personnel and chain of command.
Reconciles daily transactions of all accounts.
Follows all local safety regulations. Informs supervisor of hazardous conditions.
Responsible for lobby appearance including, cleaning, mopping, dusting, and organization of assigned work areas.
Responsible for the set-up, breakdown and clean-up of the complimentary “self-service” breakfast bar and other events in the lobby area.