Guest Service Receptionist

City of New BrightonCommunity Center - New Brighton, MN
Onsite

About The Position

Guest Service Receptionists provide a variety of customer service related activities and complete various transactions for patrons that contact the New Brighton Parks and Recreation Department, assist City and facility staff with customer needs and complete office support and light housekeeping responsibilities as scheduled or requested. This position will be scheduled Weekends - Saturdays and Sundays, rotating shifts between 8:45 a.m. and 10:00 p.m. (5-10 hours/week)

Requirements

  • High school education or GED equivalent.
  • Minimum of one-year experience as a cashier.
  • Previous work experience with data entry; Microsoft Office and Microsoft Outlook.
  • Displays the ability to deal with the public in a courteous and tactful manner which projects a favorable image of the City.
  • Considerable typing experience, including letters, flyers, reports, etc.
  • Excellent written and verbal skills.
  • Ability to exercise independent judgment with upper level clerical responsibility.
  • OR such alternatives to the above qualifications as the City may find appropriate and acceptable.

Responsibilities

  • Welcomes walk-in customers and answers callers' inquiries; completing and entering program registration and membership transactions into the appropriate database.
  • Extensive contact with the general public and staff from all City departments
  • Performs various office support duties and housekeeping tasks as scheduled or requested.
  • Completes established opening and closing procedures for the NBCC as scheduled.
  • Performs other job related responsibilities as apparent or assigned.
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