Service Receptionist

Fox Powersports Grand Rapids • Wyoming, MI

17h • Onsite

About The Position

We are seeking a friendly, organized, and professional Service Receptionist to join our powersports dealership team during our busiest time of the year. The ideal candidate will be the first point of contact for customers and will help ensure our service department operates smoothly and efficiently.

Requirements

• Strong communication and customer service skills
• Basic computer and phone system knowledge
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude

Nice To Haves

• Previous receptionist, cashier, or dealership experience is a plus, but not required

Responsibilities

• Answering incoming phone calls and directing them appropriately
• Taking and delivering accurate messages
• Managing and responding to voicemail inquiries
• Greeting customers in a professional and welcoming manner
• Assisting customers during service check-in and check-out
• Tendering payments for completed work orders
• Performing light administrative and clerical duties as assigned by the Service Manager
• Maintaining a clean and organized front service area
• Providing excellent customer service both in person and over the phone

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed