Guest Services Receptionist

Blo Coral Springs•Coral Springs, FL

1d•Onsite

About The Position

As the first and last impression for the Guest, you are a Blo brand ambassador. You are professional, friendly, tactful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact, you thrive on this! This role involves participation in maintaining a professional, clean, fun, and respectful work environment, as well as participation in routine up-training and skill advancement. There is potential to be cross-trained on additional services such as makeup, or be promoted to senior hairstylist or management roles.

Requirements

Ability to work weekends (Fridays and Saturdays).
Flexible with scheduling (must be able to work peak hours, typically Thursday through Saturday).
Passion for the beauty and cosmetology industry and making people feel better.
Strong technical skills and experience using a Mac computer.

Nice To Haves

Salon experience is an asset.
Love making people feel beautiful, special, and valued.
Collaborate well with stylists in a fun, professional work environment.
Understand the importance of maintaining a squeaky-clean work environment in a salon.
Comfortable working with scheduling/booking software.
Enjoy discussing and selling hair packages/memberships and beauty products.

Responsibilities

Create and maintain a superior Guest experience.
Manage the appointment calendar, optimizing the schedule and maximizing bookings.
Discuss and sell hair packages/memberships and beauty products.
Support a team of hair stylists and beauty technicians.
Act as a Blo brand ambassador, being professional, friendly, and tactful.
Diffuse tense situations and enhance guest experiences.
Maintain a professional, clean, fun, and respectful work environment.
Participate in routine up-training and skill advancement.