About The Position

Provides service to patients, including transport and escorting, meal and snack delivery, linen and tableware setup, and light cleaning. The position is in the KP8 Amenity Unit at Mount Sinai Hospital and is full-time, day shift, 7:00 a.m. to 3:00 p.m., including weekends. The Guest Service Attendant coordinates with nursing and nutrition staff to help patients select meals, communicate diet changes, and prepare to receive meal deliveries. The role also delivers newspapers and magazines, supplies requested items, stocks deliveries, and transports patients and their belongings. It includes maintaining control of patient charts while patients are off the unit and releasing charts only to authorized personnel. The position performs spot cleaning and sanitizes surfaces as needed. The stated hourly salary range is $25.36 to $27.25; actual pay depends on factors including experience, education, and operational need.

Requirements

  • High school graduate or GED.
  • 0–1 year of experience.

Responsibilities

  • Advise patients of diet changes and related menu-selection changes in coordination with nursing and nutrition.
  • Assist patients and their guests with menu selection.
  • Deliver newspapers and magazines daily.
  • Damp and sanitize surfaces as needed.
  • Deliver meals, including meals from the Kosher Kitchen, to patient rooms or designated dining areas and set them up with appropriate table linen.
  • Escort ambulatory patients to and from areas outside the unit.
  • Fill refrigerators with nourishment appropriate to the patient's diet upon request.
  • Maintain control of a patient's chart while the patient is off the unit and release charts only to authorized personnel.
  • Coordinate with nursing to ensure patients are ready to receive meal deliveries.
  • Offer patients appropriate menus after consulting with nursing or nutrition.
  • Spot-clean walls, windows, furniture, and other items as needed.
  • Stock deliveries to the floor as requested.
  • Transport patients by stretcher or wheelchair to and from locations or outside the unit.
  • Transport patients' belongings and luggage to and from the unit.
  • Provide patients with needed items, such as linens, unit literature, and related items.
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