GUEST ROOM INSPECTOR

Ameristar Casino Hotel Council Bluffs•Council Bluffs, IA

About The Position

The Guest Room Inspector inspects guest rooms for cleanliness and quality to ensure property standards are met or exceeded. The role ensures that guest rooms, linens, service and guest landings, vending areas, stairwells, elevators, maid carts, distribution carts, and equipment are set up in a standardized manner according to current SOPs. The inspector reports room and hall deficiencies, including structural, equipment, and plumbing problems, to Engineering; prepares maintenance and work orders; and follows up on their completion. The role communicates with other departments, verifies inventory and purchase order arrivals and floor inventory deliveries, and assists management with action plans, coaching sessions, or additional training as needed.

Requirements

  • One to two years of hotel housekeeping or related experience.
  • Demonstrated knowledge of Housekeeping, Laundry, or Hotel department policies and procedures.
  • Strong leadership skills.
  • Ability to prioritize workload.
  • Highly organized and detail-oriented.

Responsibilities

  • Inspect guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.
  • Ensure guest rooms, linens, service landings, guest landings, vending areas, stairwells, elevators, maid carts, distribution carts, and equipment are set up according to current SOPs.
  • Report room or hall deficiencies and structural, equipment, or plumbing problems to Engineering.
  • Prepare maintenance and work orders and follow up with Engineering on completion.
  • Communicate with other departments as needed to accomplish tasks.
  • Verify inventory, purchase order arrivals, and proper floor inventory deliveries.
  • Assist management with action plans, coaching sessions, or additional training as needed.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service