Cherokee _Guest Room Attendant
About The Position
For more than 30 years, The Burks Companies (TBC) has firmly established itself as a leading integrated facilities management (IFM) company, specializing in integrated maintenance, controlled-environment support, janitorial and other facilities support services. The Burks Companies, Inc. (TBC) is hiring full-time Guest Room Attendants / Housekeepers to join our hospitality team. This role is essential in maintaining the highest standards of cleanliness and creating exceptional guest experiences in luxury and high-profile facilities. Guest Room Attendants are responsible for ensuring guest rooms are clean, organized, and well-maintained to luxury brand standards. This role plays an essential part in creating a comfortable, welcoming environment and delivering exceptional guest service.
Requirements
- Must be legally authorized to work in the United States and able to provide proof of eligibility.
- Age 21+.
- Ability to lift up to 50 lbs. and perform physical tasks (bending, kneeling, crouching, and standing for extended periods).
- Must be able to work with a variety of housekeeping tools and cleaning chemicals while following all safety and sanitation guidelines.
- Strong customer service skills.
- All positions are subject to background checks and employment verification.
Nice To Haves
- Previous housekeeping or hospitality experience preferred.
- High school diploma or equivalent preferred.
- Six months of housekeeping experience is a plus.
Responsibilities
- Perform detailed room cleaning tasks such as making beds, replacing linens, sanitizing bathrooms, dusting furnishings, and maintaining overall room cleanliness.
- Confirm that rooms are fully cleaned, stocked, and presented according to required brand standards.
- Promptly identify and report any room status discrepancies or maintenance issues to the supervisor to ensure a smooth guest experience.
- Respond to guest requests with professionalism and courtesy.
- Follows all required safety and standard operating procedures.
- Maintain a friendly, positive attitude throughout your shift.
- Function as a role model for fellow The Burks Companies' employees.
Benefits
- Low-cost employee housing available
- Discounted employee meals
- Company van or rideshare to worksite
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- Career advancement opportunities
- Positive, team-oriented work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
