Guest Room Attendant

Janko HospitalityNaperville, IL
Onsite

About The Position

The Housekeeping Room Attendant is responsible for maintaining the cleanliness, order, and overall presentation of hotel guest rooms. This role ensures guests enjoy a comfortable and welcoming stay by adhering to Marriott’s stellar cleanliness and service standards.

Requirements

  • 1 year housekeeping experience in a hotel environment preferred.
  • Must be able to verbally communicate clearly with guests and fellow employees.
  • Must be able to make appropriate judgements relative to the process of cleaning guest rooms.
  • Must be able to stand for extended periods of time.
  • Must be able to push, pull, and lift heavy objects.

Responsibilities

  • Clean and service guest rooms daily, including beds, bathrooms, floors, and furniture.
  • Replace bed linens, towels, and guest amenities as needed.
  • Dust, vacuum, sweep, and mop all surfaces according to hotel standards.
  • Ensure rooms are well-stocked with supplies such as toiletries, coffee, and water.
  • Report maintenance issues, safety hazards, or damages to the housekeeping supervisor.
  • Handle guest requests politely and promptly.
  • Maintain confidentiality and respect for guest belongings.
  • Assist with laundry and linen handling as needed.
  • Follow all safety, sanitation, and health regulations.
  • Transfer items left in guest rooms to lost and found and document item findings.
  • Cleans a standard of 16+ rooms a day.

Benefits

  • Competitive compensation package
  • Full benefits package, including 401K and paid time off
  • Professional development
  • Hotel discounts at locations worldwide
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