Guest Room Attendant | Daytona Speedway Courtyard

SHANER • Daytona Beach, FL

13d • Onsite

About The Position

The Guest Room Attendant position at the Daytona Speedway Courtyard is responsible for maintaining high standards of cleanliness and guest satisfaction. This role involves cleaning and servicing assigned guest rooms according to franchise and hotel standards, handling guest complaints, and observing all safety and security procedures. The attendant will also perform additional deep cleaning tasks as scheduled and other duties as assigned. This is an opportunity to begin or grow a hospitality career with Shaner Hotels, an award-winning owner-operator and management company.

Requirements

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Nice To Haves

• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed