Guest Room Attendant | Hershey Courtyard Chocolate Ave
About The Position
Shaner Hotels has an exciting opportunity at our 120-room Courtyard by Marriott Hershey Chocolate Avenue! Ideally located in the heart of Hershey, Pennsylvania—"The Sweetest Place on Earth"—our hotel provides guests with convenient access to some of the area's most popular attractions and experiences. Located just steps away from the GIANT Center, Hersheypark, Hershey's Chocolate World, and ZooAmerica North American Wildlife Park, our hotel is the perfect destination for family vacations, sporting events, concerts, and leisure travel. Guests can also easily explore nearby attractions, including Indian Echo Caverns, the Pennsylvania State Capitol, and the scenic Appalachian Trail. Our modern hotel features comfortable guest rooms, contemporary amenities, complimentary high-speed Wi-Fi, a fitness center, indoor pool, flexible meeting space, and The Bistro, offering breakfast, dinner, specialty beverages, and evening cocktails in a welcoming atmosphere. If you're passionate about hospitality and committed to delivering exceptional guest experiences, Courtyard by Marriott Hershey Chocolate Avenue offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team dedicated to service excellence, teamwork, and creating memorable stays for every guest.
Requirements
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping room procedures, and security procedures.
- Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
- Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
