GUEST ROOM ATTENDANT

Chukchansi Gold Resort & CasinoCoarsegold, CA
$43,000 - $58,000Onsite

About The Position

Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.

Requirements

  • Previous guest service and/or housekeeping experience preferred.
  • Experience using industrial cleaning equipment and products preferred.
  • Must pass department skills assessments.
  • Able to work with little or no supervision while meeting high-performance standards.
  • High School diploma or GED preferred.
  • Must possess effective communication and organizational skills.
  • Physical mobility and stamina.
  • Ability to follow instructions.
  • Professional and polite behavior.
  • Good interpersonal communication skills.
  • Ability to manage time effectively.
  • At your service attitude.
  • Ability to read and comprehend simple instructions and correspondence.
  • Ability to write basic instructions and correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to follow simple written or verbal instructions and solve basic problems with a limited number of variables in routine situations.
  • Ability to apply good judgement and reasoning to a variety of situations.

Responsibilities

  • Interacts effectively with the public and Team Members. Performs excellent customer service at all time.
  • Vacuums, sweeps, scrubs, mops, and cleans carpet and flooring in guest rooms.
  • Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.
  • Responsible for maintaining a consistent and regular attendance record.
  • Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures.
  • Removes trash and debris from guest rooms.
  • Strips beds, collects dirty linens, and makes beds with fresh linens.
  • Replenishes linens, amenities and other supplies in guest rooms.
  • Reports items found in guest rooms to Floor Supervisor and Security. Tags lost and found items properly.
  • Routinely inspects guest rooms for maintenance needs, such as burnt-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems, and reports same to the Housekeeping Office, for proper resolution.
  • Provides extra towels, sheets, pillows and /or rollaway to guest room upon request of front desk.
  • Takes responsibility for a “Pass Key” during assigned shift, turning it in at the end of the shift to the appropriate person.
  • Responsible for maintaining a consistent, regular attendance record.
  • Any reasonable request made by management.

Benefits

  • medical
  • vision
  • 401K with employer match and immediate vesting
  • life insurance
  • meals
  • reduced workday hours
  • paid time off
  • free and discounted meals in the Team Dining Room
  • holidays gifts and raffles
  • discounts for Costco memberships
  • the Monterey Bay Aquarium
  • Six Flags
  • Verizon Wireless
  • Chukchansi Park
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