GUEST ROOM ATTENDANT SUPERVISOR - FT

ROBINSON RANCHERIA RESORT & CASINO

11d • Onsite

About The Position

Responsible for the supervision of all housekeeping staff, and managing the daily functions of Guest Room Attendants, ensuring maximum productivity, superior customer service and satisfaction.

Requirements

• 2-3 year housekeeping experience required.
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carry push or pull heavy loads weighing up to 50 lbs.
• Strong organizational skills required.
• Must have attention to detail.
• All applicants must be at least 18 years of age.
• Must be able to speak, read and write the English language.
• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
• Must pass an annual Title 31 exam.
• Must be able to complete pre-employment drug test.

Responsibilities

• Allocate daily duties to employees
• Daily inspection of hotel rooms cleaned by Guest Room Attendants.
• Investigate all complaints regarding housekeeping service and equipment.
• Routinely schedule hotel deep cleaning schedule.
• Manage and train new hires to ensure excellent performance standards.
• Conduct 90 day performance reviews.
• Manage inventory control of cleaning and maintenance supplies.
• Screen and interview candidates
• Contact maintenance regarding urgent repairs
• Check Guest Room Attendant's carts for proper supplies, neatness, cleanliness.
• Create and distribute weekly work schedule.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed