Guest Room and Laundry Attendant Hybrid Position| Carnegie House State College

Shaner Hotels • State College, PA

14d • Hybrid

About The Position

This hybrid position at Carnegie House State College involves maintaining high standards of cleanliness and guest satisfaction in guest rooms and laundry services. The role requires flexibility in scheduling, including weekends and holidays, and adherence to all hotel safety and security procedures. Responsibilities include cleaning and servicing assigned guest rooms, processing linens, and cleaning/finishing garments. The attendant must also be able to handle guest complaints and report any maintenance issues.

Requirements

• Minimum one year cleaning experience.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Completes additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.
• Processes all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards.
• Cleans, presses and finishes staff and guest garments, as well as designated guest room fabrics and articles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed