Guest Relations (PRN)
Ivinson Memorial Hospital•Laramie, WY
•Onsite
About The Position
At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.
Requirements
- Customer service experience required.
- Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.
- Ability to effectively communicate with staff, managers and the general public verbally and in writing.
- Demonstrate effective listening skills.
- Excellent organization and time management skills and ability to establish priorities effectively.
- Possess exceptional problem solving skills.
- Ability to work effectively without immediate supervision.
- Ability to learn new computer software programs.
- Ability to recognize and protect confidential information.
- Demonstrate ethical and legal accountability for the position.
Nice To Haves
- Previous retail experience preferred.
- Previous experience in a health care facility preferred.
- Strong working knowledge of all Microsoft Office applications preferred.
Responsibilities
- Greets everyone as they enter the hospital, provides information, and escorts them to their destination.
- Assists in the daily operations of the Pine Cone Gift Shop.
- Receives, sorts, and delivers mail and special packages.
- Provides clerical support to other departments as requested.
- Supports volunteers in guest relations activities at hospital entrances.
- Other duties as assigned.
Benefits
- full medical, dental, and vision insurance
- retirement plans
- paid time off
- tuition reimbursement opportunities
- Medical, dental, and vision insurance
- Paid time off: take the time you need to recharge
- Retirement plans, including 403(b) matching
- Employer-paid life and long-term disability insurance: Peace of mind for you and your family
- Yearly work anniversary pay increases
- Education Reimbursement; up to $5,000 annually
- Retirement plan participation
- Free certification classes: enhance your skills at no cost to you
- Health and Wellness discounts at local gyms
- Discounts at select mobile networks, local vendors, and Elitch Gardens
- Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually
- Financial Counseling: free services through WellCents to help you take control of your financial journey
- Legal assistance and will preparation services
- Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
