Guest Relations Specialist-PRN-Salem

Revere Health•Spanish Fork, UT

7d•Hybrid

About The Position

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. Arrive each day ready to have a professional working relationship with patients, physicians, and co-workers. Assist in accurately setting up and maintaining patient information, while providing excellent customer service. As a Guest Relations Specialist, you should love meeting new people, making personal connections easily and ensure that every patient feels welcome and valued. You will be one of the first interactions patients will have in the organization.

Requirements

Energetic and dependable.
Eager to learn our systems, processes and provide assistance to our employees.
Ability to multitask in a fast-paced environment.
Multi line telephone system.
Ability to work cooperatively and collaboratively with others.
Ability to demonstrate problem-solving, critical thinking, attention-to-detail and communication skills.

Nice To Haves

Receptionist / Guest Relations experience.
Team player with a positive, can-do attitude.
Excellent communication and interpersonal skills.
Self-motivated and able to work independently.

Responsibilities

Assist in accurately setting up and maintaining patient information.
Provide excellent customer service.
Ensure that every patient feels welcome and valued.
Navigate challenging opportunities as they arise.
Provide excellent customer service to our employees, coworkers and physicians.
Help employees understand our processes and procedures.
Represent a company with a solid reputation.
Play an important part in the success of its physicians and patients.
Multitask in a fast-paced environment.
Operate a multi-line telephone system.
Work cooperatively and collaboratively with others.
Demonstrate problem-solving, critical thinking, attention-to-detail and communication skills.