Guest Relations Representative
Sentara Health•Elizabeth City, NC
•Onsite
About The Position
Sentara Albemarle Medical Center Guest Services is hiring a Guest Relations Representative! The Guest Relations Rep is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.
Requirements
- Minimum of 1 year customer service experience
- HS - High School Grad or Equivalent
Nice To Haves
- Guest Services
- Receptionist
- Guest Relations
- Front Desk
- Customer Service
Responsibilities
- Serve as a liaison between patients, families, visitors, and hospital and medical team members.
- Provide a welcoming and genuine environment.
- Address concerns to ensure a smooth and comfortable experience for patients.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
