Guest Experience Setup Specialist

Bolt Farm Treehouse • Whitwell, TN

1d • Onsite

About The Position

Bolt Farm Treehouse aims to help couples reconnect and strengthen their relationships through intentional, restorative experiences, building a brand focused on renewal and emotional transformation. This is an opportunity to join a growing company with a clear mission and make a lasting impact. The Guest Experience Setup Specialist, internally called a "Dreamweaver," is a crucial part of the Guest Experience team, responsible for bringing the on-property guest experience to life with thoughtfulness, polish, and memorability. This role focuses on executing special details like romance packages and proposal setups, ensuring they feel personal and shareable. The position requires strong execution skills, attention to detail, and a good visual judgment to deliver existing standards beautifully. It's suitable for someone who enjoys detail-driven work and creating polished environments. The role also offers potential for growth into more styling and design-oriented work over time.

Requirements

• Experience in a customer-facing, service-based environment such as hospitality, retail, restaurant, event support, or similar
• Experience with inventory, restocking, supply organization, or similar hands-on operational work
• Basic working knowledge of Google Sheets or Microsoft Excel
• Ability to work on-site on a regular Thursday through Monday schedule, typically around 10:00 AM to 6:00 PM Central Time, with occasional later coverage tied to installs
• Ability to walk, bend, stoop, kneel, crouch, and lift up to 50 pounds

Nice To Haves

• Experience with event setup, wedding setup, styled shoots, photoshoot production, or other visually driven setup work
• Experience with floral arranging, bouquets, decor styling, visual merchandising, or interior decorating/styling
• Background in photography, design coursework, theater, art, or other creative environments that build visual judgment
• Experience creating polished, guest-facing environments that feel memorable, elevated, and worth sharing
• Experience in boutique hospitality, premium retail, or other high-touch service environments where presentation matters

Responsibilities

• Execute romance package, proposal, and other wow-moment installs before guest arrival
• Prepare units so visual details feel intentional, polished, and aligned with Bolt Farm standards
• Support setup and breakdown for installs tied to guest timing, including select evening proposal setups
• Restock minibars and certain meal-delivery items tied to guest packages
• Help count, organize, and prep inventory for upcoming installs, meals, and guest add-ons
• Support weekend coverage across the team’s busiest check-in and checkout days
• Work closely with the Dreamweaver team to follow standards, apply feedback, and keep execution consistent across setups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees