Guest Experience & Sales Professional - Dallas

Nuovo Photography • Dallas, TX

5d • Onsite

About The Position

Nuovo Artistic Studios is seeking a passionate Guest Experience & Sales Professional to join their team. This role is more than just sales; it's about guiding guests on a transformative journey, making them feel seen, heard, and valued. The professional will be the heart of the studio, responsible for creating an unforgettable experience from the moment a guest arrives. They will lead high-end sales, build relationships, and contribute to the company's success while earning uncapped commission. The role involves managing the guest's journey through a unique portraiture experience, from the initial welcome and photoshoot to the same-day reveal and final product delivery.

Requirements

• Natural communicator with a warm, confident, and engaging presence
• Strong ability to build rapport quickly and make clients feel understood
• Positive, energetic, and able to maintain professionalism under pressure
• Actively listens, asks the right questions, and adapts their approach to each client
• Skilled in sales techniques, including discovery, pitching, objection handling, and closing
• Resilient and motivated by goals, challenges, and continuous improvement
• Strong understanding of payment methods and financing options
• Driven by results but guided by empathy, integrity, and respect for the customer
• Comfortable working with CRM tools and accurately completing invoices
• Highly adaptable and quick to learn new processes, technologies and tools
• Ability to work in a dynamic and fast-paced environment
• Availability to work weekends and evenings, in-person hours

Responsibilities

• Build Authentic Connections: Welcome guests with genuine warmth, listen to their stories, and understand their needs to build rapport and make them feel comfortable, confident, and celebrated.
• Guide the Guest Journey: Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection.
• Present Artistry and Value: Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories by connecting with their emotions and vision.
• Exceed Expectations: Leverage emotional intelligence and sales expertise to consistently achieve and exceed sales goals, prioritizing guest feelings and satisfaction.
• Collaborate with Excellence: Partner with the studio team to ensure every element of the guest experience, from photoshoot to product delivery, is executed flawlessly and reflects the Nuovo brand values.

Benefits

• Inspiring Work Environment: Creative, collaborative company where artistry and empowerment converge.
• Growth Opportunities: Part of a fast-growing company committed to nurturing talent and fostering career development.
• Recognition and Support: A team that values contributions and celebrates success.
• Exclusive Perks: Access to Nuovo’s services and products.
• 50% Family & Friends discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed