Guest Experience Representative
About The Position
Regions Hospital is seeking an experienced customer service professional to work in a part-time, benefit-eligible position as a Guest Services Rep. As a Guest Services Rep, you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. You will serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. You will act as the primary resource for other hospital staff and perform related duties as assigned. This role enhances Regions’ customer service image by addressing a broad spectrum of needs and/or concerns, completing tasks in a professional, friendly, and efficient manner.
Requirements
- 1 year of experience in a customer service, patient care or guest service role
Nice To Haves
- Experience in a healthcare setting, security, law enforcement, or behavioral health
Responsibilities
- Deliver optimal service to patients, families, and guests with minimal supervision.
- Serve as a central point of contact by greeting and assisting all individuals entering the hospital.
- Ensure the finest in hospitality and service is consistently provided from entry to exit.
- Act as the primary resource for other hospital staff.
- Perform related duties as assigned.
- Enhance Regions’ customer service image by addressing the broad spectrum of needs and/or concerns in a professional, friendly, and efficient manner.
Benefits
- Benefit eligible
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
