Guest Experience Representative | Part-Time | Snapdragon Stadium

Oak View Group•San Diego, CA

10d•Onsite

About The Position

Guest Experience Representatives are responsible for providing excellent customer service to Snapdragon Stadium’s guests. This role pays an hourly rate of $19.50. Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until December 25, 2026.

Requirements

High school diploma or equivalent is required.
Excellent customer service skills are required.
Must be able to display a positive and energetic attitude.
Available to work nights, weekends, holidays, and events as scheduled.
Strong interpersonal and communication skills.

Nice To Haves

Previous experience in a customer service role is preferred.

Responsibilities

Provide excellent customer service for guests attending events at Snapdragon Stadium.
Handle lost and found during events.
Recognize potential hazards and observe appropriate precautions with guests.
Scan and check for valid tickets at premium VIP entrances.
Receive and quickly act upon requests or complaints from guests.
Monitor all public areas to ensure they meet cleanliness standards.
Be familiar with Snapdragon Stadium to answer stadium questions and provide accurate directions.
Project a friendly, approachable, and professional attitude during your shift.
Direct guests to their ticketed seat or appropriate seating sections.
Keep aisles and stairs clear of guests.
Monitor the seating area for guests who may not be in the correct area and ask to verify tickets.
Provide location-specific direction for guests using elevators.
Performs other duties as assigned by supervisor or manager.