Guest Experience Representative
About The Position
Regions Hospital is seeking an experienced customer service professional to work in a per diem position as a Guest Services Representative. As a Guest Services Rep you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. Act as the primary resource for other hospital staff and to perform related duties as assigned. Enhances Regions’ customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.
Requirements
- 1 year of experience in a customer service, patient care or guest service role
Nice To Haves
- Experience in a healthcare setting, security, law enforcement, or behavioral health
Responsibilities
- Work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision.
- Serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit.
- Act as the primary resource for other hospital staff.
- Perform related duties as assigned.
- Enhance Regions’ customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.
Benefits
- health
- time off
- retirement planning
- continuous learning opportunities
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
