Guest Experience Representative
About The Position
Regions Hospital is seeking an experienced customer service professional to work in an a part time, benefit eligible position as a Guest Services Rep. As a Guest Services Rep you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. Act as the primary resource for other hospital staff and to perform related duties as assigned. Enhances Regions’ customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.
Requirements
- 1 year of experience in a customer service, patient care or guest service role
Nice To Haves
- Experience in a healthcare setting
- Experience in security
- Experience in law enforcement
- Experience in behavioral health
Responsibilities
- Serve as a central point of contact by greeting and assisting all individuals entering the hospital.
- Ensure the finest in hospitality and service is consistently provided from entry to exit.
- Act as the primary resource for other hospital staff.
- Perform related duties as assigned.
- Enhance Regions’ customer service image by addressing the broad spectrum of needs, and/or concerns.
- Address needs and/or concerns in a professional, friendly, and efficient manner.
Benefits
- benefit eligible
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
